Terms and Conditions
Legal terms governing our services and your use of our platform
Last updated: January 2025
1. Introduction
Welcome to Clarion MR. These Terms and Conditions ("Terms") govern your use of our website, services, and participation in our market research activities. By accessing our website or participating in our research, you agree to be bound by these Terms.
Clarion MR is a market research company registered in the United Kingdom and Netherlands. Our services include market research, data collection, analysis, and strategic consulting for businesses worldwide.
2. Acceptance of Terms
By using our website, participating in our research studies, or joining our panel, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.
These Terms constitute a legally binding agreement between you and Clarion MR. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.
3. Services Description
3.1 Market Research Services
We provide comprehensive market research services including:
- Quantitative and qualitative research studies
- Audience segmentation and analysis
- Customer satisfaction surveys
- Brand awareness research
- Concept and product testing
- Opinion polls and public research
- Strategic consulting and insights
3.2 Research Panel Participation
Our research panel allows individuals to participate in market research studies in exchange for rewards. Panel participation is voluntary and subject to the terms outlined in this agreement.
4. User Eligibility
To use our services or participate in our research panel, you must:
- Be at least 18 years of age (or the age of majority in your jurisdiction)
- Provide accurate and complete information
- Have the legal capacity to enter into this agreement
- Not be prohibited from participating under applicable law
We reserve the right to verify your eligibility and may request additional documentation to confirm your identity and qualifications.
5. User Responsibilities
5.1 Accurate Information
You agree to provide accurate, current, and complete information when registering for our services or participating in research studies. You are responsible for maintaining the accuracy of your information and updating it as necessary.
5.2 Honest Participation
When participating in research studies, you agree to:
- Provide honest and truthful responses
- Complete surveys to the best of your ability
- Not provide false or misleading information
- Respect the confidentiality of research materials
5.3 Prohibited Activities
You agree not to:
- Use automated systems to complete surveys
- Share survey links or content with unauthorized parties
- Attempt to manipulate or influence research results
- Violate any applicable laws or regulations
- Interfere with the proper functioning of our services
6. Rewards and Compensation
6.1 Reward Structure
Rewards for research participation vary based on study length, complexity, and requirements. Typical rewards range from £2-£10 per survey, with some studies offering higher compensation.
6.2 Payment Terms
Rewards are typically processed within 2-4 weeks after survey completion. Payment methods may include:
- Cash via PayPal or bank transfer
- Gift cards to popular retailers
- Charitable donations in your name
- Other agreed-upon methods
6.3 Tax Obligations
You are responsible for reporting any rewards received to relevant tax authorities as required by law. We may provide tax documentation for rewards exceeding certain thresholds.
7. Intellectual Property Rights
7.1 Our Content
All content on our website, including text, graphics, logos, images, and software, is the property of Clarion MR or our licensors and is protected by copyright and other intellectual property laws.
7.2 Research Data
All research data, insights, and analysis generated through our services remain the property of Clarion MR and our clients. You grant us a non-exclusive license to use your responses for research purposes.
7.3 User Content
By participating in our research, you grant us the right to use your responses, feedback, and any other content you provide for research, analysis, and reporting purposes.
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We comply with applicable data protection laws, including GDPR and the UK Data Protection Act 2018. We implement appropriate security measures to protect your personal information.
9. Confidentiality
You agree to maintain the confidentiality of any research materials, questions, or content you encounter during your participation. You may not:
- Share research questions or content with others
- Discuss ongoing studies on social media or public forums
- Use research information for personal gain
- Disclose any proprietary or confidential information
10. Limitation of Liability
To the maximum extent permitted by law, Clarion MR shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or participation in our research.
Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the total amount of rewards you have received from us in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Clarion MR, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:
- Your violation of these Terms
- Your participation in our research
- Your use of our services
- Any content you provide to us
12. Termination
12.1 Termination by You
You may terminate your participation in our research panel at any time by contacting us or using the unsubscribe options in our communications.
12.2 Termination by Us
We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including:
- Violation of these Terms
- Provision of false or misleading information
- Fraudulent or suspicious activity
- Failure to meet participation requirements
12.3 Effect of Termination
Upon termination, your right to use our services ceases immediately. We may retain your information as necessary to comply with legal obligations or resolve disputes.
13. Dispute Resolution
13.1 Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13.2 Alternative Dispute Resolution
Before pursuing legal action, we encourage you to contact us to resolve any disputes amicably. We are committed to working with you to address any concerns or issues.
14. Force Majeure
We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. We will replace any invalid provision with a valid provision that most closely approximates the intent of the original provision.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Clarion MR regarding your use of our services and supersede all prior agreements and understandings.
17. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by:
- Posting the updated Terms on our website
- Sending email notifications to registered users
- Updating the "Last updated" date
Your continued use of our services after any changes constitutes acceptance of the new Terms.
18. Contact Information
If you have any questions about these Terms, please contact us:
Email: legal@clarionmr.com
Address:
Clarion MR
Runway East Bristol Bridge
1 Victoria Street
Bristol, BS1 6AA
United Kingdom
Phone: +44 (0) 117 123 4567